What does lean six sigma stand for

what is lean or six sigma and what is lean six sigma concept
MilburnClark Profile Pic
MilburnClark,United Arab Emirates,Professional
Published Date:18-07-2017
Your Website URL(Optional)
Lean Six Sigma A guide to business improvement and certificationLean Six Sigma – Business Improvement What is Lean Six Sigma? Lean Six Sigma is a two staged business approach to continual improvement which focuses on reducing waste and product variation from manufacturing, service or design processes. Lean refers to maximizing customer value and minimizing waste; creating more value for customers with less wasted resources. Six Sigma is the on-going effort to continually reduce process and product variation through a den fi ed project approach. Combined, the two approaches drive continual improvement, building a philosophy that is the foundation of all effective management systems and any business that wants to grow and progress for the future. What are the benet fi s of Lean Six Sigma? The on-going principles Lean Six Sigma can instil into your organization can result in numerous benet fi s to both internal and external stakeholders, including: • Increased customer and • Enhanced reputation employee satisfaction • Increased competitive advantage • Reduced costs • Improved staff morale • Retained business Contents What is DMAIC ........................... 3 Lean Six Sigma training courses .......... 4 Our training options ..................... 6 Case study ............................... 8 Certification requirements ............... 10 2 Interested in Lean Six Sigma training? Call +44 845 619 5371bsigroup.com What is DMAIC? DMAIC is at the core of Lean Six Sigma and stands for Den fi e, Measure, Analyse, Improve and Control. Define the problem, the voice of the customer and the project goals Measure the key aspects of the current process and collect the relevant data Analyse the data to investigate and verify cause-and-effect relationships. Seek out root cause of the defect under investigation Improve or optimize the current process based upon data analysis Control the future state process to ensure any deviations are corrected before they result in defects “Our recent experience of working closely with BSI to deliver bespoke-incompany training has been excellent. The commitment and enthusiasm shown by the BSI team to understand our business and then design the training package was commendable. The trainers were knowledgeable, friendly and they adapted their delivery style according to the group. The post training support to embed the learning has also been outstanding.” Vikas Joshi, Continuous Improvement, Coca Cola 3Lean Six Sigma – Business Improvement Our training options Public: Off the shelf: Tailored: Select a course from our Lean We can provide tailored training Choose from one of our set Six Sigma training modules based around your specic fi dates running throughout the and we can deliver it at your requirements, offering a cost year at a range of first class premises or at a venue of effective, flexible solution for venues across the UK. your choice. training larger numbers. Exclusive to In-company: The shorter courses below are ideal for organizations that want to understand more about Business Improvement and the benet fi s that a business can gain. Failure modules and effects analysis Identify and investigate weaknesses or Structured problem solving potential system failures in your manufacturing Get to grips with seven basic tools that processes, and find solutions. FMEA (Failure will help you solve problems permanently. modules and effects analysis) is used This two-day workshop uses a step by to evaluate and manage product and step approach to solving and preventing process design risk and this course outlines recurring problems. Learn to apply each a structured approach preventing recurring problem solving tool effectively through issues. This one-day course is designed a workshop based approach. for those involved in process, product and service design or specification. Lean Six Sigma Customer focus using quality Six Sigma Yellow Belts function deployment The Six Sigma Yellow Belts provides a great This course helps you put the starting point for those who will be involved customer back into the heart of your in a Six Sigma initiative or who work in business. And once your products, an organization where it’s approach is processes and services are designed being introduced. and delivered with your customers • An introduction to Six Sigma in mind, you will use your time and Statistics process control • Problem solving using basic tools resources more effectively to achieve Take action before mistakes happen with • T he DMAIC (Den fi e, Measure, Analyse, customer satisfaction. This two-day statistical process control. This technique Improve, Control) course will show you effective ways allows you to track performance on a to identify your customers’ needs Processes for operational real-time basis – giving you the opportunity and ways to meet these. and transactional businesses. to take corrective action before system failure occurs. The two-day course is • U nderstanding data using designed for anyone interested in learning basic statistics to use statistics process control within • Ideas generation and selection their business. • Control plans 4 Interested in Lean Six Sigma training? Call +44 845 619 5371bsigroup.com Training with BSI BSI offer a unique solution which splits training into manufacturing and service sectors. The tools which are used in Lean Six Sigma are applied differently to each industry, ensuring that the right results are achieved for you and your organization. Manufacturing based Lean Six Sigma Training is used in the Service based Lean Six Sigma is used to reduce variation operational environment to reduce variation in process output. in administrative or service related processes. A common The customer is the focus of attention, and improvement activities target of transactional projects is to reduce processing time, are focused on those areas which will produce the largest benet fi which results in increased customer satisfaction and greatly in terms of customer satisfaction. improved efci fi ency. Why train with BSI? Invest in training with BSI and we will make an investment in you, • Certic fi ation is free with Green and Black Belt training ensuring you receive an on-going level of support to help you – enhance your credentials with the Kitemark reach your goals. • BSI are a global superbrand, the number 1 certification body • BSI split Lean Six Sigma by sector, ensuring you receive in the UK and US with training recognized across 147 countries training most appropriate to your requirements • All of our courses can be delivered in-company, or bespoke • If you have already completed training on Lean Six Sigma to suit your specic r fi equirements and just need certic fi ation, we can also provide this for you • Free project mentoring support for all delegates is provided • Our training is delivered by a team of expert Master Black Belt by the tutor. In most cases the benefits from the course project tutors with years of experience will deliver savings for the organisation many times in excess of the course fee 5Lean Six Sigma – Business Improvement Lean Six Sigma training courses with BSI Our Lean Six Sigma training courses are led by our team of expert tutors, who are qualie fi d as Master Black Belts, with years of professional experience. We offer a range of courses to help you in your journey to becoming a fully qualified Six Sigma professional. An Introduction to Lean Six Sigma Lean Practitioner This one day course will provide a concise overview of the Six Sigma Our four day course will teach you how to evaluate organizational process and an understanding of the DMAIC process and how it readiness, identify potential benet fi s, prepare a business case and can improve your business. You will gain a taster of the tools and plan an effective deployment strategy. techniques required to analyse and improve your business processes. Who should attend? Who should attend? • Lean Practitioners • CEOs, Directors and Senior Managers • Senior Managers wanting a more in depth understanding • Those responsible for evaluating or implementing of Lean methodologies continual improvement projects What’s included? What’s included? 32 CPD points, a certic fi ate of attendance along 8 CPD points, a certic fi ate of attendance, course notes and a set of course notes. and a £250 voucher towards further Lean Six Sigma BSI training courses. 6 Interested in Lean Six Sigma training? Call +44 845 619 5371bsigroup.com Green Belts Black Belts Our 10 day programme is delivered by a Master Black Belt Upon successful completion of the Green Belt Tutor, in two 5 day modules with one month in between course you can progress to Black Belt status. to enable you to apply your skills within your business. Black Belts will be responsible for leading Green Belts will play a pivotal role in problem solving teams of Green Belts and will manage and achieving process excellence. continual improvement processes. What will I learn? What will I learn? • G et to grips with the history and meaning • Gain thorough understanding of Lean tools of Lean Six Sigma and the DMAIC method • Progress your understanding to apply Lean • Quickly identify areas where improvements tools including the DMAIC model can be made • Learn how to establish customer needs • Be cond fi ent in leading the application and measure performance of DMAIC and Lean • Develop skills to use analytics, mathematical • Establish customer needs and measure models and design techniques how these are met • Gain cond fi ence and a professional qualic fi ation • Further develop skills to use analytics, mathematical models and design techniques Who should attend? Who should attend? • Those with responsibility for improving operational performance • Those who wish to manage complex Lean Six Sigma projects • Those with experience of improving operational processes as part of a team • Those who wish to manage teams of Green Belts • Those with a desire to learn analytical methods • Those with some Lean Six Sigma to problem solving improvement experience For more information and our list of training dates please visit: bsigroup.com/training 7Lean Six Sigma – Business Improvement Case Study Incident management and fleet services provider using Lean Six Sigma improves their business to the tune of 800K. Customer needs Benefits • To increase efficiency • Improved customer service and efficiency • To stay ahead of the competition • Cost savings and cash flow improvements totalling £800,000 on purchase and sales invoicing project • To improve employee skills • Improved business processes • To measure return on investment for training Background Needs FMG Support is the UK’s largest independent incident prevention Many organizations are looking for ways to make the most and fleet management services provider, with 25 years’ experience of greatly reduced training budgets. Approximately 900 managers under its belt, dealing with over 250,000 incidents a year. The company surveyed in a report from the Chartered Institute of Personnel identifies and corrects the causes of fleet incidents and inefficiencies Development agreed that even in uncertain financial times to increase employee safety and commercial advantage. the need for a skilled workforce remains a priority. Seven out of ten managers also insist that learning and development is FMG Support’s long-standing customers include LeasePlan, still high on the agenda for them. With budgets being stretched, GE Capital, DHL, Asda and a number of police constabularies. the sensible training option would be to choose techniques FMG also works alongside insurance partners like Zurich, QBE, that will generate a higher return on investment, thus making Allianz and Chartis and holds the National Vehicle Recovery the need for training easier to justify. Manager contract for the Highways Agency, helping to ensure the safety and efficiency of the country’s strategic road network. Lean Six Sigma training techniques were attractive to FMG Support due to its aim of increasing efficiency and staying one step ahead In March 2008, the FMG Support Board secured a multi-million of its competitors. By collecting data which measures a return on pound investment from private equity firm Aberdeen Asset investment, FMG Support is able to see in real terms how the training Management to fund further market growth and innovation. programme is benefiting the business. This is especially important in the service and public sector industries where there has recently been a lot of interest in Lean Six Sigma. 8 Interested in Lean Six Sigma training? Call +44 845 619 5371bsigroup.com “I was able to use my new Lean Six Sigma skills and pass this on to the operational team who filtered it through the rest of the organization. This maximized the benefits of my learning back into the organization back into FMG.” Derek Robinson, Business Process Improvement Manager Organizations need to see that the training schemes The Lean Six Sigma training programme relates to many business they are implementing are having an impact in line with aspects throughout a large number of industry sectors. Once a the overall business strategy and with Lean Six Sigma member of the organization becomes Lean Six Sigma Black Belt in particular, this is can be easily measured. trained, they can help to instil the methodology throughout the rest of the organization. This highlights the real value that Lean Derek Robinson, Business Process Improvement Manager Six Sigma training can provide; proving that even in the current at FMG, completed the five stage improvement process to economic downturn, gaining certification to a targeted training becoming a certified Lean Six Sigma Black Belt over the programme can see vast returns on investment and is by no course of one year. He is now able to pass on his new skills means simply another training ‘fad’. to other members of the organization. “Lean Six Sigma is a shared learning scheme which enables me to pass on BSI’s role the new skills that I have learned through the programme onto Derek Robinson decided that the internationally recognised the operational team who can then infiltrate it into the rest training programme from BSI Training was the most productive of the organization. This ensures that the maximum number route to take by becoming Lean Six Sigma Black Belt trained. of people can benefit from the training”. By gaining certification from a reputable company like BSI, Robinson also believed that adopting this training approach Benefits would give the company a competitive edge whilst enabling Since completing the Lean Six Sigma training with BSI, Robinson it to service its clients to a much higher standard. has witnessed many internal and customer related benefits, most notably the cost savings and cash flow improvements totalling £800,000 from a project involving purchase and sales invoicing. Robinson was able to improve the processes in place by bringing in web-based solutions which helped to speed up the process, improve customer service and increase overall efficiency. Robinson explains: “Several projects we have taken on since being Lean Six Sigma trained have improved significantly. The business processes have become more polished, which in turn has resulted Contact us to find in significant savings for both the organization and our customers. out how BSI can In receiving Lean Six Sigma certification from BSI, we now have something tangible to show our customers which gives them help your business the added confidence in our ability to provide them with best possible service”. make excellence a habit. 9Lean Six Sigma – Business Improvement Lean Six Sigma Certification Lean Six Sigma certic fi ation is an opportunity to prove that the skills you have developed through completion of your training, project and examination are rewarded with a globally recognized qualic fi ation. The cost of certic fi ation with BSI is free with our Green and Black Belt courses and will provide cond fi ence that existing and prospective employees have achieved a high level of expertise in the use of Six Sigma. The information below will provide further guidance on the certification process with BSI. How can I promote and use my Lean Six Sigma qualification? Exam requirements Having achieved BSI Lean Six Sigma certification you will What type of questions will there be? receive a Certificate of Achievement. There will be a mixture of multiple choice and detailed You will be able to enhance your personal credentials and answer questions including interpretation of data. use the “Lean Six Sigma Certified” logo above to promote your achievement on your CV and personal stationery. How long will the exam last? The examination will last for 2 hours. How long does certification last for? The certificate does not have an expiry date Will I be allowed to bring reference material? or require recertification. This will be an open book examination. It is expected that successful delegates will continue Where will the exam be held? to keep themselves updated through a continuing personal development programme. At a BSI training venue or on your site. How can I apply for a certification exam? Application for the certification process and examination entry is available from BSI: Email: trainingbsigroup.com Telephone: +44 845 619 5371 10 Interested in Lean Six Sigma training? Call +44 845 619 5371bsigroup.com Supporting services to make the most of your Lean Six Sigma programme We have designed a range of services to support your organization’s Lean Six Sigma programme. Our highly skilled BSI Master Black Belts will work in partnership with your business improvement professionals and management team to complement your Lean Six Sigma deployment and help you to reach your business improvement goals. These services include: • Six Sigma Programme Management • Planning and Facilitation of Project Implementation • Business Performance Benchmarking & Process Analysis To find out more, please contact +44 845 619 5371 11BSI Group Kitemark Court Davy Avenue, Knowlhill Milton Keynes, MK5 8PP United Kingdom T: +44 845 619 5371 E: trainingbsigroup.com bsigroup.com © BSI Group BSI/UK/256/TR/0713/en/DD

Advise: Why You Wasting Money in Costly SEO Tools, Use World's Best Free SEO Tool Ubersuggest.