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Business Report Writing for the Workplace

Business Report Writing for the Workplace 1
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Dr.JohnParker,Singapore,Researcher
Published Date:02-07-2017
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Business Report Writing for the Workplace Overview • Different Types of Reports • Purpose of a Business Report • Before writing – how to start • Sections • Writing Style What’s the Difference? • Different types of reports & report writing – academic, critical, analytical, etc • Research reports – Aim, method, results, conclusion • Technical reports • Creative • Business What’s the Difference? • Key difference? • Business/workplace reports – cold hard facts. • No frills • Clear & Concise • Systematic attempts to answer questions & solve problems What You Should Know • Everyone writes reports • Most business reports are informal • The writer is the readers servant Purpose of a Business Report • Conveys information • Assist in decision-making • Actual solution • Past information – future planning • Business concept • Management model • etc The ‘Art’ of Business Report Writing • Many report templates • What’s the application? • What’s the best fit? From the Start • Target audience & readers • Audience is everything • Format your write up accordingly From the Start • Target audience & readers • Scope / purpose of the report • What exactly does the ‘client/reader’ want? • Report/project objective From the Start • Target audience & readers • Scope / purpose of the report • Gather & organise supporting information From the Start • Target audience & readers • Scope / purpose of the report • Gather & organise supporting information • Analyse supporting information Report Audience • Write persuasively • Organise your thoughts Report Audience • Who are the intended readers? • Primary: • People making decision the report • Secondary: • People affected by the decisions • Immediate: • People responsible for examining report, viability, distribution of recommendations etc Report Audience • What are the audience expectations? • How much background is needed? • Definition of terms used? – ‘Explanation of Terms or Glossary’ in appendices • Technical complexity? • Visual presentation of information? – Graph/Diagram heavy? Word heavy? Report Audience Are your readers • Informed? • Supportive? • Eager to have results? Or • Needing further education on the subject • Need to be persuaded • Disappointed or hostile Setting an Objective • A few minutes = saving hours of unproductive work. • Clear objective is a single sentence • Expresses what intend to achieve • Keep focused and measure your research • Intended recipients – Same Question – Different Focus … • i.e., a report for a Marketing Director very different for the Financial Controller • Ask yourself • Why report is required • What recipients need to know Objectives Example 1: Help XYZ Organisation evaluate best practice options from other organisations for potential future implementation Objectives Need to be Specific Measurable Attainable Realistic Time-limited Objectives Example 1: Help XYZ Organisation evaluate best practice options from other organisations for potential future implementation Example 2: Evaluate best practice examples of engagement initiatives with local community agencies and present XYZ Organisation with recommendations for possible 12month implementation plan during 2012. For Group evaluation by end November 2011. The Report