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JOURNEY TO SUCCESS Aboriginal Women’s Business Planning GuideThe following governments and organizations contributed to the development of the Guide Native Women’s Association of Canada Xs4©t5 PAUKTUUTIT wkw5 x3Nw5 vg0pctŒR5 Inuit Women’s AssociationTable of contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 1) What do I need to know before starting a business? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 • What are the benefits of being in business for myself? • What are the risks of owning my own business? • How do I know if I am ready? • How much cash do I need to contribute? 2) How do I develop my product or idea? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 • What do I like doing for myself and for others? • What education, skills, training and experience do I need? • Do I want to stay in my community or start a business somewhere else? 3) Do I really need a business plan? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 • What is a business plan? • Why is a business plan necessary? • How do I develop a business plan? • What does a business plan look like? 4) How do I get money to start up? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 • What is the difference between loans and equity? • How do I approach a bank? • What do I do if a bank says "no?" • Do I need a line of credit? • What happens if I run out of money? • What are the risks of mortgaging property? • Will anyone lend me money if I live on-reserve? 5) What role do governments play? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 • Are there laws and policies that I need to be aware of before opening my business on-reserve? • What resources might help me set up a business on-reserve? • How might municipal or hamlet policies and laws impact my business? • What resources are available from municipal or hamlet governments? • How might provincial or territorial policies and laws impact my business? • What resources are available from provincial or territorial governments? • How might federal policies and laws impact my business? • What resources are available from the federal government? 6) How can I market my business? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 • What are the benefits of advertising? • How do I develop and maintain a good customer base? 7) Should I use consultants? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 • Why do I need to use a lawyer, accountant, bookkeeper or business consultant? What services do they provide? • How can I find a trustworthy consultant? • Can I learn what I need to know from courses and training programs?8) Should I get a mentor? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 • What does a mentor do? How do I know if I need one? • How do I find a mentor? 9) Can I keep my business going and still have time to look after my family? . . . . . . . . . . . . . .24 • How do I get childcare support? • How much time is it going to take to run my own business? 10) Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Appendix 1 - Sample business plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26Preface This guide is the result of the attention paid to the needs of Aboriginal women entrepreneurs by federal, provincial, territorial and Aboriginal leaders working to strengthen Aboriginal participation in the economy. Mary Jamieson, Native Management Services, has extensive experience as both a consultant and an entrepreneur. To prepare this guide, she spoke to Aboriginal women across the country, individual entrepreneurs and representatives of Aboriginal women’s organizations. She has included their ideas and advice into this practical and easy-to-use tool for Aboriginal women who are thinking of going into business. Sincere thanks to all of the women who shared their own stories of success for this guide. Their contribution to the future of successful Aboriginal women entrepreneurs is an important one. 1 JOURNEY TO SUCCESSIntroduction Welcome to Journey to Success, an Aboriginal Women’s Business Planning Guide. Why create a guide specifically for Aboriginal women? Aboriginal women face many unique challenges. These may be the result of isolation, a legacy of hardship and abuse and a lack of access to opportunities. Whatever these challenges may be, more and more Aboriginal women are overcoming them and finding success in the world of business. Many of these entrepreneurs are providing goods and services in their own communities, throughout Canada and around the world. As a result of their success, they have made positive contributions to their families and have improved the quality of life in their communities. Today, Aboriginal women are using their resourceful, multi-tasking skills in the business world. The journey to success has been a difficult one, but the rewards have a multiplying effect. These women become role models for their children, their sisters and their communities. They are making money while improving the quality of life for those around them. Aboriginal women are coming forward as business leaders with integrity. This guide has been developed with the input of many of these business leaders. They gave advice and guidance based on their own experiences. They all admit that the journey is not easy, but that the rewards are well worth the effort. 2 Mary Jamieson Native Management Services JOURNEY TO SUCCESS• Do I like people? What do I need to know • Can I live with uncertainty? 1 before starting a business? For information on how to start a business, Aboriginal women in business say that visit the Aboriginal Business Service drive, determination and persistence are Network website at It essential for anyone in business. Business offers an Online Small Business Workshop. requires more than a nine-to-five job. You are the boss, but you may also be Aboriginal women who started their own the janitor, the bookkeeper, the babysitter business saw an opportunity and a market. and the marketing manager. When they were asked where they got their busi- For many women, it is nothing ness idea, some said they new to balance a number of could see a need in the “If you have a passion responsibilities while working community for their serv- about your business with very little money and ice. For example, an Inuk idea, have the tenacity sometimes very little support woman started a transla- to pursue it,” from family and others. The tion service in Labrador – ability to balance responsibilities to serve both Inuktituk may be useful for the Aboriginal Marie Delorme, and English speakers. woman who is thinking about Image Nation Cards starting a business. Other Aboriginal women Inc., Alberta said they worked for others “If you have a passion about in a business and could your business idea, have the see the potential to go tenacity to pursue it,” says on their own, as did Brenda Higgins of Marie Delorme, a Métis woman from Higgins International. She owns a human Alberta who owns Image Nation Cards Inc. resources firm in Winnipeg. Marsha Smoke of Pash Travel saw the need for people in 3 If you are thinking about starting a isolated communities to travel and so she business, it may be helpful to ask started a travel business. yourself the following questions: • Am I ready to take on the responsibility? What are the benefits of being in • Am I a self-starter, a leader and business for myself? a good manager? • Do I stick to the jobs I start? • Building and maintaining a successful Am I a good organizer and can business can be a very rewarding experience. I keep records? For some Aboriginal women, a home-based JOURNEY TO SUCCESSbusiness allows them to earn a living while Some of the other challenges to think raising a family. As one woman from Six about include: Nations in Southern Ontario described: • isolation and constantly having to I used to commute to Toronto everyday and I’d be market yourself; • away for 13 to 14 hours each day. When I got long hours with no regular income; • home, I still had family responsibilities and I was getting the support you need from family, exhausted on weekends. I knew I could contract friends and community; out my services as a policy analyst and writer so • meeting government requirements for help; • that’s what I did. As my family grew older, I was being accepted as an equal in a “man’s able to take on more work. I’ve been in business world”; • for over 15 years now. I gained independence by surviving the “politics” in a small community; • being in business for myself, but I still had to fear of failure—not being sure of yourself; and work at it. • not having access to support services such as computer repair or bookkeeping services. Other Aboriginal women said that being in business gave them the opportunity to The bottom line is that you have to take risks contribute something unique to the market- if you’re going to succeed. As one woman said, place. Carvers, doll makers and tour operators “It is scary, there is a fear factor, but it is a are among the Aboriginal women who said that healthy thing. It keeps you on your toes and the demand for their products gave them a it is a part of the risk you’re taking.” great source of pride in their cultures and their own talents. You should know that there are ways to reduce risks. One way is planning. Aboriginal women said that they were able to give jobs to other women in their community, and eventually some became role models and mentors for women just starting out in business. 4 What are the risks of owning my own business? There are always risks in venturing out on your own, but one of the main ones identified by Aboriginal women is risking the little bit of money they have been able to save. Another concern for women who are employed and are used to receiving a pay cheque is loss of security. JOURNEY TO SUCCESSHow do I know if I am ready? It is important to weigh all the benefits and challenges before starting a business. Once a decision is reached, go for it Before entering the business world, it is important that you know your strengths and weaknesses. This helps reduce risk and the fear of failure. How much cash do I need to contribute? When starting a business, it is best to One successful Aboriginal woman said she knew she had the people skills to market contribute as much of your own money as her product, but she was not good at possible. At least 15 to 20 percent of the numbers and keeping records. With this in total value of the business is required from mind, she contracted a local bookkeeping the owner by most financial institutions and government programs before additional service so that her records would be kept in order. This gave her more time to meet peo- assistance is considered. ple and market her product. The additional cost of the bookkeeping service was quickly Successful Aboriginal women said they covered by the new customers she was able started small so that their own cash investment would be manageable. When to secure and the money the extra sales produced. they began to show a profit from their business, they expanded and grew. The Aside from recognizing and planning for idea of starting small has paid off for many strengths and weaknesses, it is important Aboriginal women because they were able to learn more about their business without to be organized. For some Aboriginal women, the stress and challenge of having taking a lot of risk. One young Aboriginal a family is too much to balance with the woman who runs a very successful health demands of a business. They may be single spa worked at two jobs to raise the cash she mothers with little or no support from family needed to secure a loan for her business. She now has financial institutions compet- and friends, especially if they live in a city. 5 It is important to face these challenges and ing to lend her money for an expansion. work out a plan to deal with all of the demands before starting a business. It is also important to consider the time and energy personally invested in start up. This is known as "sweat equity" and can be For some Aboriginal women, the best time to start a business is when children are calculated as part of the overall personal grown and a job no longer feels rewarding. investment. Many women are able to turn a hobby into a lucrative business when they are well into their 40s. JOURNEY TO SUCCESScleaned. By word of mouth, she determined How do I develop my that she could get about five or six houses 2 product or idea? a week. At age 55, she got her driver’s license, bought a new vacuum cleaner and began a Many kinds of services and products can be successful cleaning business. made into a business. Crafts, food, clothing, cleaning, childcare, construction, bookkeeping, Other Aboriginal women have started newspapers, personnel management, manufacturing and drive-through coffee stands, catering businesses, Internet graphic design are all areas of business. home day care businesses, managed iron work- ers and contracted their services to companies. If you are not exposed to a thriving business environment There is no end to the possibili- and do not have examples in ties if you use your imagination. your family or community of successful businesses, you It is important to What do I like doing for myself may wonder how to recognize weigh all the benefits a business opportunity. It and for others? and challenges before is often just a question of starting a business. where to begin. This question is the key to the Once a decision is success of any business. reached, go for it In one Northwestern Ontario Successful Aboriginal women all community, a single mother say that they love what they do gave snacks to her children’s and they continue because of that. friends. She decided to sell the snacks in the community If you are thinking about starting a and expanded her product business, you should first think about what you line to start a small community store. like to do. Maybe you like to sew and take pride in the reaction of others to your work. Maybe Another Aboriginal woman enjoyed doing you like to buy and sell and could open a retail 6 traditional crafts, but had trouble getting the store in your community or in a nearby city. leather, beads and cloth she needed in her community. She realized that other craftspeople Marsha Smoke, owner of Pash Travel in Ottawa, had the same problem and started selling a loves her work for personal and professional few items out of her shed. She began to earn reasons. She says, “I travelled all the time and a comfortable living and when she retired, she wanted our people to control our own tourism was able to leave the business to her daughter. industry as a way to protect our land and traditions.” A woman in Southern Ontario noticed that more Whatever the reason for starting a business, and more women on her reserve were getting it is important to look forward with eagerness jobs. She wondered if they needed their houses to the next business day. JOURNEY TO SUCCESSWhat education, skills, training and may be different. That should not be an obstacle. A thorough self-assessment will experience do I need? tell you what you need to make your business work. "Don’t underestimate the value of a good education," says Marie Delorme of Image Nation Cards Inc. in Alberta. Her education Do I want to stay in my community or start (a Bachelor’s Degree in Science and a a business somewhere else? Master’s in Business Administration) helped her get 28 years of experience in the busi- ness world. She built a huge network of There are good and bad things about both contacts through which to market her high- of these possibilities. When looking at end art cards. She was able to do her own business potential within your community, business plan and finance her business consider what people spend their money on. on her own. Money is spent on food, clothing, shelter (for example, building materials, oil and Other successful Aboriginal women said gas) and entertainment. In small First they had education or training in their field, Nations communities, suppliers of these plus experience working in other people’s necessities are rarely on-reserve and people businesses before starting their own. go into a nearby town to shop. If you start a business on-reserve to supply one of these Some examples: needs, you may find it difficult to compete in such a limited market. Your prices may “I was in the human resources industry have to be higher than those in the small a long time and reassessed my career. town where there is more business. I could see the potential to go on my own.” – Brenda Higgins, Higgins International, In a remote northern community, there is the Winnipeg, Manitoba problem of fly-in or winter road access, which limits one’s potential customers. 7 “I was around the arts for a long time and I learned many skills from my Métis women living in rural communities uncle.” – Corrine Hunt, Hill-Hunt, may experience similar problems as First Vancouver, British Columbia Nations women do in trying to provide com- petitive prices to their customers. One option “I worked in the area before and I was is to consider starting a business in a town. determined to do a better job on my own.” – Cory Hill, Choosing to Live Others may consider marketing goods and Healthy, Six Nations, Ontario services using the Internet. No matter what option you choose, you must do the market Depending where you live, access to research required before venturing into any education and training opportunities business. JOURNEY TO SUCCESSWhy is a business plan necessary? Do I really need a 3 business plan? The purpose of a business plan is to help you thoroughly plan your business. The business What is a business plan? plan should set goals, guidelines and milestones. It describes how your business will operate. A business plan is a written document that describes: By establishing milestones in your business plan, you can compare your actual results • the purpose of the business; against what you predicted in your plan. This • the customers the business will help you identify problems will attract; before they become unmanage- “I was in the human • the personal abilities and able and help you to keep your resources industry skills the owner brings to business on track. a long time and the business; • the necessary facilities and reassessed my career. A thorough business plan demon- location; and strates that you have a complete, I could see the potential • the financial plan from organized and factual plan. to go on my own.” business start-up and This may help convince investors, – beyond. bankers, government agencies or Brenda Higgins, other financial sources that you Higgins International, A business plan is a requirement have a sound business concept, Winnipeg, Manitoba of any financial institution. worthy of their investment. Aboriginal women in business How do I develop a business plan? agree that a business plan is the most important step to success. The business Business language is often difficult to under- plan allows you to think about difficult stand. However, it is a language that can and challenges and how you might overcome 8 must be learned in order to succeed. them before actually starting the business. These challenges might include anything Some Aboriginal women are educated in from hiring the right staff to dealing with business administration or management. bad weather. The business plan demonstrates You may feel comfortable with the language to you and to others (financial sources) that of business, but you may still need help the business has been thought out, risks developing your business plan. Business have been identified and plans are in place consultants can help with the business plan if challenges occur. by doing market research. JOURNEY TO SUCCESSFor example, if a survey is required to A business plan should be prepared by the define the market, a consultant may help owner(s) and manager(s) of the company in outline the survey questions. However, you a way that you should be able to present it can save money by doing your own market and answer any questions about it. You can research by telephone or in person. include advice from outside professionals such as lawyers and accountants, but you Questions might include: must fully understand the contents of the plan. • Who will use the product or service? • Is this a one-time purchase or is What does a business plan look like? there potential for repeat business? • Who are the competitors and what is the difference between that business and Appendix 1 presents a fictitious business the one being proposed? plan developed to show you what a business plan includes. It is important that when you are thinking about starting a business, you can thorough- ly describe what you have in mind, why you think there is a need and how much money it will cost to start up and maintain. After you answer these basic questions, a business consultant and/or community- based resource may be accessed. The Business Start-Up Assistant at and the Interactive Business Planner at are also useful. 9 Corrine Hunt of Hill Hunt in Vancouver got support and guidance for her business plan from Aboriginal Business Canada ( The ideas and the knowledge of the market were hers, but she needed help with the financial plan. JOURNEY TO SUCCESSEquity is the value of all contributions you make How do I get money to the business from personal resources (for 4 to start up? example, cash, equipment, a building, time and energy invested, etc.). The business plan should clearly show the amount of money needed to start a business. However, there may be other costs to consider such as childcare, transportation, etc. The How do I approach a bank? amount of money you plan to take from the When a bank looks at lending money, the key business as a salary should also be considered. factors are character, capacity, cash-flow and collateral. Many Aboriginal women in business started small and Character – A bank tries to “I worked in the were able to provide all of the evaluate your ability to manage business financing on their own. area before and I was the business. You must show that Others were able to come up determined to do a you have the expertise, skills, with 15 percent of the total of better job on my own.” determination and self-confidence start-up costs to secure loans – necessary to be a successful and/or an Aboriginal Business Cory Hill, businesswoman. Canada contribution. Some Choosing to Live women got loans from their Capacity – Your business plan Healthy, Six Nations, local Aboriginal Capital must be clear, structured and Corporation or from a local bank. Ontario. include all the right parts. There are also government Cash-flow – A bank wants to programs that offer money for know your personal worth to judge your ability Aboriginal entrepreneurs. For more information, to repay your loan and meet your financial visit the Aboriginal Business Service Network at obligations. 10 Collateral – Banks will ask for some investment In the case of Inuit women living in Nunavut, from you as proof of your commitment. start-up grants are available from the Government of Nunavut to qualified applicants. Because women living on-reserve may not be able to provide the necessary collateral, the What is the difference between loans other three key factors become very important and equity? to the bank. It is important that if you are thinking about starting a business, you estab- Loans have to be repaid to the source (for lish a good working relationship with your bank example, Aboriginal Capital Corporation, or credit union and maintain an excellent credit a bank, a credit union, etc.). rating. JOURNEY TO SUCCESSWhat do I do if a bank says "no?" Another example may be if you have to travel for a customer, a line of credit could cover the cost while you are waiting to be Do not get discouraged. Meet with the reimbursed by the customer. account manager to gather information that can help you change your business plan or A line of credit may also be used in an financing structure, and then approach the emergency situation such as having to repair bank again. This information can also help or replace a major piece of equipment. you approach another bank. Aboriginal women in business say that a line of credit should only be used when there is If your bank says “no,” ask the a clear understanding of following questions: how it will be paid back in • the shortest time possible. What areas of my business proposal didn’t you like? Most businesses • How can I strengthen my go through periods What happens if I run out proposal for further when times are tough consideration? of money? or business is slow. • Did you say no because of The business plan the type of business I am Most businesses go through should try to predict involved in or the type of periods when times are when this may loan that I am applying for? tough or business is slow. happen. The business plan should A good bank will tell you how try to predict when this to improve your business plan may happen. Slow periods and what needs to be added may result from seasonal to get the bank to say yes. It is important changes. There are times when circum- to get as much information as possible, stances are not within your control. change the plan and try again. 11 Aboriginal women in business have said that this is why it is important to establish Do I need a line of credit? a good working relationship with your bank, credit union or Aboriginal Capital Corporation. You may need a line of credit to cover You may have to reorganize the business certain costs of doing business. For plan and the financing to support your example, if you have to send monthly bills to business. Additional loans or “bridge customers for goods and services, you may financing” may be needed to help you need to use a line of credit to cover costs get over major obstacles. between billing periods. It is important that you pay the line of credit back after your customers have paid their bills. JOURNEY TO SUCCESSWhat are the risks of mortgaging property? The risk of mortgaging property (off-reserve) is that if the business fails, the property may be lost. Will anyone lend me money if I live on-reserve? In the past, women living on-reserve have had difficulties getting loans for a number of reasons. The Indian Act makes it difficult to give the kind of collateral that many banks require. At the same time, more banks are locating on-reserve and are eager to find ways of doing business with people. 12 JOURNEY TO SUCCESSOther things to consider: What role do • A permit or license may be needed 5 governments play? before opening the business. • A building inspection and ongoing Are there laws and policies that I need to be inspections of the business may aware of before opening my business be required. on-reserve? • Garbage pick-up may be needed, especially if a large amount of waste The First Nations community may have a or different kinds of waste result from community development plan. There may the business. be restrictions on how land • The business may not be can be used depending on able to operate noisy whether you have a “certifi- equipment at certain cate of possession” or other times of the day or you “I was around the arts form of interest in land. might have to make for a long time and I arrangements for learned many skills The Council may also have upgrading electrical, from my uncle.” plans to open a similar water or sewer connections – business as a community to service the business. venture and you would have Corrine Hunt, • There may be environ- difficulty competing. Hill-Hunt, Vancouver, mental, cultural, health and safety standards British Columbia It is also important to know that the Council will if the community plans on insist you meet in order providing certain services to protect customers and “free of charge” to residents. the community. One First Nations woman opened a small bus service on a fee-for-service basis only It is important to get a copy of the bylaws to learn that the Council planned to open a for a more complete understanding and to 13 free service the next year. Needless to say, protect your business. her business failed. Other examples may be in providing certain What resources might help me set up a health-related services such as home care business on-reserve? or physiotherapy. The community may have plans to provide these services. Aboriginal Business Service Network – for information on selected government business regulations ( JOURNEY TO SUCCESSBand Council Office – for land administration, and sewer connections), road access, building, business and economic development, building fire code and health and safety inspections, etc. inspections, permits, fees, etc. You will need to consider whether the community Band organizations – there may be separate has a long-term economic development plan Economic Development Commissions, Water and how the business fits into it, whether you Boards, etc. that need to be consulted. can access (and at what price) municipal services such as water, sewer and snow clearing, and Chief or Councillor – ensure that the community what competition or co-operation the business leaders are aware of the business, especially if might expect from other local businesses. you are experiencing a problem. One woman cited a problem that First Nations Gazette – this is might be experienced in Nunavut. a semi-annual publication of “If an Inuk woman wanted to It is important to the Indian Taxation Advisory start up a taxi company but the get a copy of the Board, in association with the permits needed to get the insur- bylaws for a Native Law Centre, which ance to bring the car up from more complete publishes First Nations bylaws the south on the annual sealift from across Canada. were delayed, the business owner understanding and would have to wait another year to protect your You can get the to start up the taxi business.” business. publication from: First Nations Gazette What resources are available from Native Law Centre municipal or hamlet governments? University of Saskatchewan 101 Diefenbaker Place There may be special incentive programs Saskatoon, SK S7N 5B8 to locate the business in certain parts of the Website: municipality or for certain kinds of business (for example, film production, new technology 14 Indian and Northern Affairs Canada – may also businesses, craft industries). Ask the local city have information about the community hall or Business and Economic Development ( Commission for information about businesses— permits, approvals, help, etc. How might municipal or hamlet policies and laws impact my business? You will have to comply with business bylaws and rules about zoning, infrastructure (water JOURNEY TO SUCCESSInformation about local municipalities may What resources are available from be checked by using the Canadian Business provincial or territorial governments? Map at Click on “community profiles” (most cities and Some provinces and territories have towns have some Internet presence). business and economic assistance programs available for Aboriginal entrepreneurs in addition to general business services. How might provincial or territorial policies Some areas have incentives for locating and laws impact my business? businesses in under-serviced areas or for certain business sectors. If your business is located Consult the appropriate off-reserve, it will be subject provincial, territorial or to provincial or territorial laws local business develop- In each province, and regulations. Provincial or ment office for more there are Canada territorial laws or regulations information. Business Service could affect the business in Centres( terms of health and safety, In each province, there are that promote “one environmental or labour Canada Business Service standards. You may have to Centres ( stop shopping” for register the business and that promote “one stop the businesswoman pay taxes earned on business shopping” for the busi- who needs information income. You should check all nesswoman who needs and help. appropriate rules that could information and help. You affect the business, such as can get regional contact fire code requirements and information by calling rules about washroom facilities, 1-888-576-4444 toll-free or by visiting ventilation, parking, noise, signs, etc. 15 Even if the business is located on-reserve, The Canadian Business Map you have to consider provincial rules such ( gives access to as off-reserve environmental impacts, international, national, provincial, territorial selling in the provincial market, licensing and municipal business information. requirements, etc. The Business Gateway In the territories, you need to consider the ( includes federal, effect of the land claims and self-govern- provincial and territorial information, along ment agreements. Authority and resources with sectoral analysis, legislation and inter- may have transferred to local community active business tools. or regional organizations. JOURNEY TO SUCCESSFor eligible applicants, Industry Canada’s How might federal policies and laws Aboriginal Business Canada impact my business? ( gives financial assistance, information, resource materials and Your business could be affected by federal referrals to other possible sources of financing laws or regulations concerning product safety, or business support. Aboriginal Business selling products out-of-province or exporting Canada supports innovation, trade and market from Canada, environmental or labour stan- expansion, tourism, youth entrepreneurship and dards, etc. Your business may have to pay the strengthening Aboriginal financial and business goods and services tax and federal taxes on development organizations. earned income. Check with the local federal government Strategis ( business office about any spe- is Industry Canada’s business cific regulations that should information site. be considered. Canada Business The Aboriginal Business Services The Aboriginal Business Services Centres Network ( has Service Network website ( an Interactive Business Planner, ( also also gives online Online Small Business Workshop has information on selected and drop-in support and information on government government regulations. for entrepreneurs. programs, services and regulations. Canada Business Services Centres What resources are available ( also gives online and from the federal government? drop-in support for entrepreneurs. Indian and Northern Affairs Canada (www.ainc- has a number of programs and services that support economic 16 development planning and capacity, access to capital and strategic investments through partnerships. Most of them are directed at community-owned or operated businesses. The federal government’s Procurement Strategy for Aboriginal Business ( helps Aboriginal suppliers access federal government contracting opportunities. JOURNEY TO SUCCESS